Lemon Cat Coffee Mug 11oz

Hoodies

Sweatshirts

T-Shirts

Long Sleeves

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?

For domestic orders, once we send you the shipping confirmation, the delivery can take between 2-14 business days after processing to reach you. Business days do not include weekends. Processing usually takes about 24 hours.

For international orders, expect between 10-30 business days after processing to receive your order. Delivery times may vary, so please be patient.

Products may arrive in separate packages at different times depending on where each product is being shipped from. Please allow the respective domestic or international delivery times for all products to arrive.

HOW MUCH DOES SHIPPING COST?

All shipping rates will vary depending on a few different factors:

• Domestic vs. International
• Total weight of the package
• Product quantity being purchased
• Product type and respective shipping origins

The shipping cost is calculated after you enter your address into the checkout. This is done before payment so you can check the cost before you buy. 

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at support@finic.store with your name and order number, and we will look into it for you.

CAN I CHANGE MY ADDRESS AFTER I MAKE AN ORDER?

If you get in contact with us within a few hours of your order being placed, we may be able to make that change. If the order has been processed or the item has been shipped, we cannot make the change to an address as it will already be in transit. So when placing an order, please make sure your address is correct.

MY DELIVERY HAS TAKEN LONGER THAN EXPECTED

If your order has not arrived within the expected delivery window, there may be problems with the delivery such as an error in the shipping address, Customs checks taking longer than usual or something else. If you contact us at support@finic.store with your order number, we can look into this further.

DO YOU SHIP WORLDWIDE?

As of now, finic.store ships to the US, UK, Canada, Australia & the Philippines.

RETURNS?

We do not require customers to return any items. Photo evidence will be sufficient for any discussion.

REFUNDS?

We’re happy to offer a refund if there is any damage or misprints to an order. This can be things like manufacturing errors, items arriving with holes, or the order arriving with clear, demonstrable damage. In case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. To do so, please reach out to support@finic.store with photo evidence of the item’s improper condition. 

However, if a customer simply changes their minds regarding a sale, it’s highly unlikely that a refund, exchange, or other special treatment will be offered.

You can expect to receive your refund within 7 days of the refund being processed. Your refund will return to the initial payment method used for purchase.

Our store utilizes Printify: a print-on-demand company. This means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if a customer ordered the wrong size, color, or simply changed their mind. Be sure to make sure of the item being purchased.

CANCELATIONS?

You’re free to cancel an order anytime before items have been processed (usually 24 hours after an order has been placed). If a cancelation is requested after an item has been processed, money and time have already been invested. At this point, it’s unlikely that a cancelation is possible. 

If you cancel your order within the 24 hour preprocessing period, you can expect to receive your refund within 7 days of the cancelation being processed. Your refund will return to the initial payment method used for purchase.